Testimonials

Dear Craig,

We would like to take this opportunity to say that the quality of service offered by Frost Real Estate since our first contact has been highly impressive. Being interstate and physically away from our house in Melbourne, we found the decisions such as which real estate company to work with, what to do to get the house ready and how to sell the house, etc. are not easy. We were fortunate enough to get a friend’s referral of Craig, who convinced us with a detailed plan, substantial data and a consistently timely-manner in all our communications.

Among many of the examples of his excellent service, here are some specific ones:

• Despite the time difference between Melbourne and Perth, Craig had no problem to go through the sales plan or answer our questions on the phone, sometime even till 11pm.

• Craig always attended our emails within 12 hours (most of the time right away) which was a great help for us to gather information and make decisions.

• Craig always followed up with the inspections right away and provided us with feedbacks through the online portal and phone calls on the same day.

• Craig is well connected with suppliers such as publications and tradesmen, and this was evidenced with the lower-than-average marketing cost in his appraisal compared to the other two.

• Craig’s appraisal has turned out to be the most accurate one and the marketing campaign has been effective.

Every member of Frost Real Estate’s staff has been extremely helpful, courteous and reliable, and our extended thanks should be given to Renee. Renee not only helped us for the presentation of the house free of charge with her outstanding knowledge and experience, but also those trivial yet necessary things, particularly when we are not in Melbourne. For example, she helped us sort out stuff to get the house ready, drop off things to the op shop, keep the house in a great condition during the whole marketing campaign month, arrange sold items to be picked up by ebay buyers and even cleaned the house before the hand-over without any extra charge.

Craig and Renee have definitely kept all their promises according to our contract, and they actually delivered more than what we have expected.

We would have no hesitation recommending frost real estate to anyone who is looking for an experienced, reliable, effective and friendly real estate agent.

Craig Frost sold my home in Eltham and instigated the sale of my present home in Lower Plenty.  He is a brilliant, professional sales person, who has outstanding ‘People Skills’.  The Eltham Property Sold Quickly; The Open Days Were Popular, And Craig’s Smiling Professional Presence Resulted In A Quick, Successful Sale. Craig Offered His Support At All Times To Find A New Home Within My Price Range. He Was There With To View, And Listen To My Complaints About The Many Different Homes We Visited, Until Eventually He Showed Me The Property I Have Now Bought. Due To Craig’s Negotiations, The Sale Of The Two Properties Coordinated Ensuring I Was Not Burdened With The Extra Expense Of Renting Or Approaching A Bank For Bridging Finance. I Cannot Speak Highly Enough Of The Truly Caring Professional Service Craig Bestowed On Me. He Remained Calm And Helped Me Cope With The Ongoing Stress Of Downsizing As A Senior Citizen.

Exceptional Service. We were exceptionally impressed and happy with the professionalism and exceptional service provided by Frost Real Estate during the sale of our house. We were impressed with the continual feedback and personal touch that we were provided with, not only did Craig and Ben continually update us throughout the process but we were able to log on and see the progress with possible buyers ourselves. The service provided to stage our home to make it more presentable to buyers made a huge difference to the look of the house and we believe assisted in making the sale very successful. Renee went above and beyond in helping us with the home and it was presented beautifully. We were very happy with the entire process of selling our house through Frost Real Estate, it was a very positive and personable experience.

Recommended by Kelly. We have found Craig Frost to be honest, integral & a pleasure to deal with. The way he does business is a breath of fresh air, we highly recommend him.

To dear Craig & Renee, Just wanted to say a huge thank you to you both for making selling our home an easy process and an enjoyable one. We wouldn’t of done what we did without your help. It was very much appreciated. you are both beautiful talented people.

Excellent dealing with Craig. Craig has always been a great professional to deal with. He cared about our property as if it was his own and I would have no hesitation recommending him to anyone looking for an honest and hard working professional Real Estate agent.

Dear Craig,

Janet and myself just wanted to thank you for being our agent in selling our home. We found you to be honest and committed in getting us the best sales result you could. Each time you came to our home you listened to what we had to say, regarding our needs and expectations of what we wanted to achieve. To us respect and commitment goes a long way in business and to Janet and myself your approach to your job ticks all the positive boxes. Your communication skills and time management met our high standards. Janet and I would be very happy and confident to recommend you Craig to anyone looking for a great real estate agent.

Very professional, personal service, excellent results! If I was to sell a property again, the first thing I would do is call Craig from Frost real-estate. Craig provided a well-organised service, at all times he was very helpful, efficient, courteous and informative. We were very pleased with the personal service, follow through at all stages and excellent results. Everything was very professional, friendly and fast, just what you are looking for when wanting to put your house on the market. We achieved excellent results and above all it was stress free. We couldn’t have asked for anything more. I would definitely tell a friend to use Frost Real-estate because of the hassle free way of selling my property and they do all the ground work for you. Really happy and impressed with how everything was handled, Voula.

Where do I begin? I lost faith in real estate agents quite a few years ago, so much so, that I put off selling for a long time. That was before I met Craig. In the first few minutes of our meeting, I realised that his ideals matched with mine – no hard sells, no lies, no deceit – only respect, honesty and care for everyone in the process.

Within the first 10 minutes, he began to discuss his business partner (who just happens to be his wife) in such glowing terms, which I found lovely and perhaps, if I’m honest, a bit disturbing – I mean, no one can be that good! I decided that I needed to meet this person, just to see if he was exaggerating (even just a little bit..). Then I met Renee – and yes, you guessed it, Craig was not exaggerating! She is truly amazing!

I decided then and there to put my house on the market!

I have not looked back. Renee made my life so much easier than I ever thought possible – for which I will be eternally grateful.

They kept me informed every step of the way – always honest and in integrity. There were none of the tricks of the trade played out as with other real estate agents, which was utterly refreshing. That also meant that my own negotiation skills weren’t needed!! And when the house was sold in such a short time, with a great offer, I felt such relief – relief that there are real estate agents out there that can be in integrity and still acheive amazing results.

I call them the Dynamic Duo – if you give them a go, you will not be disappointed.

My wife and I sold two out of area properties with Frost Real Estate and we could not have been more impressed with the professional and committed experience that Craig and Renee gave us. Initially we were reluctant to use an out of area agent however after our first meeting with Craig we were reassured that our properties were in good hands.

Craig ran an honest and transparent campaign and we were rewarded with results above our expectations with both properties selling on Auction day as Craig had predicted. I would not hesitate in recommending Frost Real Estate to anyone.

Personalised service, As I had just began enduring a difficult time in my life, the last thing I needed was to coordinate the sale of my property. Craig was recommended to me by a friend and I am so pleased to have met him. He gently guided me through the process and offered a great deal of support and understanding. I am so pleased that I chose Craig to sell my home. I couldn’t recommend him more highly.

Sale of my Mother’s home. After having placed my mother into aged care, the daunting task of selling her home was upon me. I put off contacting an agent as the preconceived idea in my mind was that no agent would be understanding and thoughtful of my situation. As chance would have it my Mother’s neighbours were also selling their home. At an open for inspection I took the opportunity to introduce myself to the agent. I met Craig Frost and within a few minutes I was sold!! I later met with him and his wife Renee and I knew I did not have to look further.

Their prime objective was to assist me in whatever way they could to make the whole experience easy, honest and effective. Mums house was sold within a week with a desired result. It was so nice to be dealing with real people. Their work ethics are to be admired. I thank them from the bottom of my heart for their honesty and professionalism. I’m not scared of real estate agent sharks I’ve got Craig on my side, agent and friend. I enthusiastically recommend Craig Frost and will always seek his advice in real estate in the future.

Hi Craig and Renee,

My husband and I recently purchased a home in Montmorency. We had Craig Frost as our real estate agent and he was great to work with. He was prompt in everything that he did, communication was great and he was helpful and honest. He made the process of purchasing a home an easy one and one that was not stressful. We highly recommend Craig!

I can’t recommend Craig Frost enough. The sale was due to difficult circumstances but Craig made it easy and got a better result than I was hoping for.

Great advice and results. Craig will get the best possible price for your home with his unique approach. Highly recommended.

Craig frost real estate exceeded our expectations on selling our property. Craig is very friendly, efficient, professional and very well organised. This made selling our property very easy. We were very pleased to have sold our property in four days. A very good job well done. I would highly recommend Frost Real Estate.

Craig and Renee went above and beyond to help sell our property. Can highly recommend and will use again in the future. I have told anyone that will listen, great advice, friendly, very knowledgeable and they do things a little differently which really works. Give them a go.

I can call Craig and his team the (Dynamic Team). They helped me a lot with preparation for the photo shoot and marketing.

They achieved the best offer and price for me and my house was sold in less than 10 days.

I highly recommend them for anyone wants great results.